Illustrator Runtime error

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The girlfriend’s laptop, with 512RAM Windows XP, has been running on Adobe CS2 for quite some time. It is so far so good. Until last few days, when she wanted to open Illustrator CS2, this message came out.

microsoft visual c++ runtime library
runtime error!
program: …rator CS2\support files\contents\windows\illustrator.exe
this application has requested the runtime to terminate it in an unusual way.
please contact the application support team for more information.

Close and run the application again, still the same message. Turn off computer, still the same. She even tried the recovery system. Uninstall the program and install again, still the same. The frustration has get over her head since there was a pile of work to be done ASAP. Even the unpaid car insurance won’t make her as panic as that time.

When the panic time is over, then only she remembered about Google. -__-” There is no reason stated of why this runtime problem can occurred. The solution is pretty simple though.

Turn on the ‘view hidden file‘. Go to C:\Documents and Settings\~your_log-on_name\Application Data\Adobe\Adobe
Illustrator CS2 Settings. Delete Adobe Illustrator CS2 Settings.

This simple click-and-delete really works. There goes the cloudy night.

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